Insurance eligibility check delay during patient check-in
Dr. Sarah Jenkinsreported6 months ago
When staff attempt to verify real-time coverage for emergency admissions, the API request times out after 30 seconds.
Request Details
Request IDAXIO-1042
Status
Open
Urgency
Medium
CategoryBILLING INSURANCE
Healthcare SystemMetro General Health System
SLA Status
First response targets met. Resolution target is 24 hours.